Returns & Exchanges
At Skin Bunny UK, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you can return your items within 30 days of receipt provided they are unopened and in their original packaging.
Initiate Your Return
Contact our customer care team via email with your order number and reason for return to receive a Return Authorization code.
Package Your Items
Securely pack the unused products in their original boxes to ensure they are protected during transit back to our facility.
Ship to Skin Bunny
Affix the provided return label or use a tracked shipping service to send your package to the address specified in your authorization email.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing